Course in Developing Technical Writing Skills for Better Communication

In today’s dynamic work environment, technical writing has evolved into a key element for achieving clarity, precision, and influence in professional communication. Geneve Institute of Business Management offers  Developing Technical Writing Skills for Better Communication training program to enhance participants' ability to write with purpose, accuracy, and professionalism across various organizational contexts.

Target Group

• Employees working in human resources, administration, and public service.

• Personnel responsible for correspondence and reports in government or private sectors.

• Public relations and communications officers.

• Any professional seeking to enhance their workplace writing capabilities.

Objectives

• Strengthen participants’ understanding of technical writing principles.

• Improve proficiency in drafting clear, concise official correspondence and reports.

• Enhance linguistic and stylistic accuracy in written communication.

• Refine written expression to effectively support communication goals.

Course Outline

• Principles of Effective Writing

  • The importance of message clarity in writing.

  • Distinctions between general and professional writing.

  • Key elements of strong communication: purpose, tone, timing.

  • The role of written language in shaping perception.

• Pre-Writing Planning

  • Defining the purpose of the message or document.

  • Analyzing the target audience.

  • Gathering and organizing information.

  • Selecting an appropriate structure for the content.

• Language and Tone in Professional Writing

  • Using clear and direct language.

  • Avoiding ambiguity and unnecessary jargon.

  • Adapting tone: formal, semi-formal, informal.

  • Balancing precision with reader engagement.

• Constructing Paragraphs and Sentences

  • Characteristics of a well-developed paragraph.

  • Logical flow and cohesion between sentences.

  • Avoiding redundancy and filler.

  • Using transitions to ensure smooth progression.

• Drafting Official Correspondence

  • Common features of administrative messages.

  • Structural elements of formal letters.

  • Formatting and presentation standards.

  • Appropriate opening and closing phrases.

• Writing Professional Emails

  • Distinguishing formal from informal email communication.

  • Crafting clear subject lines and body content.

  • Handling salutations and signatures.

  • Email etiquette in a business setting.

• Report Writing Essentials

  • Overview of workplace report types.

  • Organizing content for logical progression.

  • Using objective and precise language.

  • Common pitfalls to avoid in report writing.

• Editing and Finalizing Written Texts

  • Steps for reviewing written content.

  • Identifying spelling and grammar issues.

  • Ensuring consistent tone and formatting.

  • Enhancing readability without altering meaning.

• Executive Summaries and Briefs

  • Key traits of an effective summary.

  • Simplifying complex data for broad understanding.

  • Highlighting essential points efficiently.

  • Adapting summaries for different audiences.

• Building a Distinct Professional Writing Voice

  • Understanding the concept of written voice.

  • Importance of individuality in writing style.

  • Maintaining consistency across formats.

  • Gaining confidence through strong written identity.