Course in Core and Exceptional Management Skills

Effective management is the cornerstone of every successful organization. In today’s fast-paced and ever-evolving workplace, managers are expected not only to possess foundational competencies but also to demonstrate exceptional skills that allow them to lead teams with clarity, adaptability, and influence.
Geneva Institute of Business Administration presents the training program "Core and Exceptional Management Skills", designed to empower professionals with the tools they need to navigate real-world challenges, drive team performance, and align daily operations with strategic goals. This course integrates practical knowledge with structured managerial insight, enabling participants to perform with distinction in a wide range of leadership contexts.

Target Group

• Executive managers and department heads seeking to refine and expand their leadership capabilities.

• Newly appointed managers preparing for their first leadership role.

• Team leaders and supervisors aiming to elevate their operational and people management skills.

• HR professionals involved in developing internal managerial talent and leadership pipelines.

• Entrepreneurs and startup founders managing small to medium-sized teams.

• Professionals from all sectors who wish to strengthen their ability to manage efficiently and lead effectively in dynamic environments.

Objectives

• Strengthen the core managerial competencies necessary for effective supervision and coordination.

• Improve the ability to plan, organize, and monitor execution in alignment with institutional objectives.

• Enhance administrative communication, delegation, and team guidance through structured techniques.

• Build problem-solving and decision-making skills based on analysis, clarity, and structured evaluation.

• Introduce motivational methods and team-building approaches that boost productivity and morale.

• Develop emotional intelligence and self-awareness as tools for leadership and human understanding.

• Equip participants with practical tools for monitoring performance and applying effective controls.

• Foster resilience, adaptability, and proactive management in fast-changing organizational settings.

Course Outline

• Understanding the Role and Foundations of Management

  • Distinguishing between management and leadership in the workplace

  • Key responsibilities of a manager: planning, organizing, directing, and controlling

  • Core behavioral and technical skills every manager must possess

  • Addressing everyday managerial challenges with professionalism

• Strategic Planning and Practical Organization

  • Setting short-term and long-term goals with clarity and alignment

  • Resource allocation and task distribution based on priorities

  • Structuring time management for efficiency and effectiveness

  • Designing adaptable operational systems that support continuity

• Administrative Communication and Workplace Interaction

  • Principles of clear, structured communication within teams

  • Active listening and its impact on trust and understanding

  • Delivering constructive feedback and handling sensitive conversations

  • Managing communication across diverse personality types

• Team Leadership and Motivation Techniques

  • Building effective, result-oriented teams with defined roles

  • Motivational strategies that drive engagement and high performance

  • Balancing supervision with empowerment and trust

  • Managing internal conflict constructively and professionally

• Problem Solving and Decision-Making

  • Identifying root causes through structured analysis

  • Applying logical and creative thinking to generate solutions

  • Evaluating options and selecting the best course of action

  • Implementing decisions and tracking outcomes effectively

• Emotional Intelligence and Self-Leadership

  • Developing self-awareness and emotional regulation

  • Navigating interpersonal dynamics with empathy and tact

  • Using emotional intelligence to guide influence and communication

  • Practicing balanced leadership that combines firmness with compassion

• Administrative Control and Performance Evaluation

  • Classical and modern approaches to administrative control

  • Defining and applying Key Performance Indicators (KPIs)

  • Techniques for assessing individual and team performance

  • Providing feedback that supports growth and accountability

• Managing Change and Organizational Flexibility

  • Understanding the drivers and process of organizational change

  • The manager’s role in facilitating smooth transitions

  • Addressing resistance and preparing teams for transformation

  • Promoting a culture of adaptability and forward-thinking