Course in Functional Organization, Business Process Reengineering, and Simplification

In today’s fast-evolving business environment, organizations can no longer rely on traditional, rigid structures and complex administrative systems. To remain competitive and agile, institutions must reconfigure their internal frameworks, reengineer their core processes, and simplify workflows to enhance responsiveness, efficiency, and performance.
Geneva Institute of Business Administration presents the course "Functional Organization, Business Process Reengineering, and Simplification", designed to equip professionals with practical strategies and structured approaches to modernize organizational design, streamline operations, and improve institutional effectiveness.

Target Group

• Executive leaders and department heads seeking to optimize their organizational structure.

• Specialists in administrative organization and restructuring.

• Professionals involved in institutional development, quality assurance, or governance.

• Section heads and supervisors aiming to increase operational efficiency.

• Business consultants and analysts interested in reengineering tools and techniques.

• HR and organizational development staff responsible for updating policies and internal systems.

Objectives

• Introduce participants to modern concepts of functional and administrative organization.

• Provide tools and methods for redesigning institutional processes from the ground up.

• Enable participants to simplify complex procedures and reduce operational burdens.

• Enhance analytical skills in identifying inefficiencies and performance gaps.

• Promote optimal utilization of human and technical resources.

• Strengthen institutional agility in adapting to external and internal changes.

• Support continuous improvement initiatives through structured process reviews.

• Embed systematic thinking for evaluating and redesigning operational systems.

Course Outline 

• Foundations of Functional Organization

  • Defining functional structures and their strategic purpose.

  • Components and models of administrative hierarchy.

  • Differences between formal and informal structures.

  • Role of organization in harmonizing roles and responsibilities.

• Analyzing Organizational Structures

  • Tools and techniques for reviewing existing frameworks.

  • Identifying flaws and inefficiencies in the structure.

  • Evaluating reporting lines and authority levels.

  • Linking structure to overall institutional performance.

• Introduction to Business Process Reengineering (BPR)

  • Understanding reengineering and its organizational drivers.

  • Key phases of a successful reengineering project.

  • Distinguishing gradual improvement from radical redesign.

  • Importance of executive sponsorship and leadership in BPR.

• Methods of Administrative Simplification

  • Mapping and reviewing complex workflows.

  • Eliminating redundant or unnecessary process steps.

  • Designing simplified forms and documentation tools.

  • Reducing time and cost through streamlined operations.

• Designing Processes Based on Value Creation

  • Classifying activities according to added value.

  • Eliminating non-value-adding and repetitive tasks.

  • Enhancing workflows to maximize efficiency.

  • Reassigning roles to better utilize capabilities.

• Techniques for Administrative Process Analysis

  • Using flowcharts and process maps to trace procedures.

  • Identifying bottlenecks and sources of waste.

  • Applying performance metrics to individual processes.

  • Developing reference models for continuous improvement.

• Integrating Technology into Reengineering and Organization

  • Leveraging digital systems to increase efficiency.

  • Transitioning from manual to automated processes.

  • Aligning IT solutions with structural changes.

  • Minimizing human error through process automation.

• Flexible Structures and Adaptive Organization

  • Designing responsive organizational units.

  • Developing structures that adapt to operational changes.

  • Flattening hierarchies to accelerate decision-making.

  • Connecting structure to real-time performance indicators.

• Measuring the Impact of Simplification and Reengineering

  • Quantitative and qualitative performance indicators.

  • Comparing pre- and post-implementation outcomes.

  • Identifying further opportunities for enhancement.

  • Documenting improvements in official reports.

• Creating a Culture of Organizational Change and Simplicity

  • Engaging employees in simplification and improvement.

  • Developing internal policies to support structural efficiency.

  • Encouraging institutional behaviors that promote quality.

  • Fostering shared responsibility for system effectiveness.