Course in Developing Managerial Skills for New Managers and Building Leadership Capacities

Stepping into a managerial role for the first time brings a unique set of challenges that require more than technical expertise. New managers must master essential administrative skills and develop a strong foundation in leadership to guide teams, make informed decisions, and align daily tasks with broader organizational goals.
Geneva Institute of Business Administration proudly presents the training course titled "Developing Managerial Skills for New Managers and Building Leadership Capacities", designed to empower emerging leaders with the tools they need to transition effectively into their new roles and succeed in dynamic work environments.

Target Group

• Newly appointed managers assuming supervisory or leadership roles.

• Professionals identified as high-potential candidates for future management positions.

• Team leaders seeking to enhance their administrative and leadership capabilities.

• Department staff aiming to understand effective managerial practices.

• Human resource and organizational development officers responsible for leadership development.

• Supervisors in both public and private sectors involved in team management.

Objectives

• Prepare new managers to fully understand and embrace their managerial responsibilities.

• Strengthen communication and guidance skills for everyday team interactions.

• Enhance decision-making abilities and problem-solving strategies in administrative contexts.

• Instill time management techniques and prioritization methods for increased efficiency.

• Develop leadership skills for team motivation and performance alignment.

• Equip participants with strategic thinking principles for long-term planning.

• Improve emotional intelligence and interpersonal awareness in workplace leadership.

• Build the ability to monitor, evaluate, and improve team and individual performance.

Course Outline

• Transitioning from Employee to Manager

  • Understanding the shift in role and responsibilities.

  • Common challenges faced by new managers.

  • Building credibility and exercising authority professionally.

  • Managing former peers with leadership tact.

• Fundamentals of Administrative Leadership

  • Defining leadership in an organizational context.

  • Distinguishing between management and leadership.

  • Characteristics of an effective leader.

  • Leadership levels and responsibilities at each stage.

• Managerial Communication Skills

  • Using professional language in formal interactions.

  • Practicing active listening and decoding hidden messages.

  • Leading meetings and preparing structured correspondence.

  • Promoting clarity and transparency in communication.

• Time Management and Prioritization

  • Categorizing tasks by urgency and importance.

  • Structuring the manager’s daily schedule efficiently.

  • Identifying and eliminating common time-wasters.

  • Delegating responsibilities to reduce overload.

• Decision Making and Problem Solving

  • Structured steps to making sound managerial decisions.

  • Differentiating routine from strategic decisions.

  • Root cause analysis tools and logic-based solutions.

  • Overcoming hesitation and taking clear stances.

• Building and Leading Effective Teams

  • Selecting team members and assigning clear roles.

  • Traits of a high-performing team and leadership’s role.

  • Managing internal conflicts professionally.

  • Motivating the team toward excellence.

• Performance Management and Monitoring

  • Setting measurable goals for each team member.

  • Tracking progress and providing constructive feedback.

  • Applying fair and consistent evaluation methods.

  • Developing individual and team improvement plans.

• Delegation and Trust Building

  • Identifying tasks suitable for delegation.

  • Choosing the right person for each responsibility.

  • Avoiding micromanagement post-delegation.

  • Using delegation to foster growth and autonomy.

• Emotional Intelligence in Leadership

  • Enhancing self-awareness and emotional control.

  • Building positive and resilient relationships.

  • Navigating workplace stress and personality differences.

  • Applying empathy to strengthen team leadership.

• Ongoing Development of the Leader-Manager

  • Embracing self-learning and continuous reflection.

  • Practicing strategic and forward-thinking habits.

  • Following management trends and best practices.

  • Creating a long-term leadership growth plan.