Diploma in Advanced Active Listening Techniques

Diploma Objectives

The "Diploma in Advanced Active Listening Techniques" is designed to enhance participants' abilities in active listening, a crucial skill for effective communication and relationship-building. The primary objectives of this diploma are to develop advanced listening skills, improve understanding and empathy, and apply active listening techniques to various professional settings. Participants will gain the ability to interpret verbal and non-verbal cues, engage in meaningful conversations, and foster a collaborative environment through attentive listening. This diploma aims to empower individuals to become more effective communicators and build stronger connections in both personal and professional contexts.

Diploma Outline

1. Introduction to Active Listening
• Overview of active listening principles
• Importance of active listening in communication
• Common barriers to effective listening
2. Core Active Listening Skills
• Techniques for active engagement and attention
• Strategies for reflecting and paraphrasing
• Enhancing comprehension through questioning
3. Non-Verbal Communication and Listening
• Understanding body language and facial expressions
• Using non-verbal cues to improve listening
• Developing awareness of cultural differences in non-verbal communication
4. Applying Active Listening in Professional Settings
• Active listening techniques for meetings and negotiations
• Handling challenging conversations and conflicts
• Building rapport and trust with clients and colleagues
5. Practical Exercises and Role-Playing
• Interactive exercises to practice active listening
• Role-playing scenarios to apply techniques
• Feedback and reflection to improve listening skills
6. Creating an Action Plan for Continued Improvement
• Developing a personal action plan for ongoing skill enhancement
• Setting goals for applying active listening in everyday interactions
• Resources and strategies for continued learning and development

Target Group

This diploma is ideal for professionals across various fields, including managers, team leaders, customer service representatives, and anyone seeking to improve their communication skills. It is particularly valuable for individuals who wish to enhance their ability to listen actively, engage effectively with others, and foster positive relationships in both personal and professional environments. The program is suitable for those looking to advance their careers through improved interpersonal skills and more effective communication.

Diploma Cost

The "Diploma in Advanced Active Listening Techniques" is offered in two formats to accommodate different needs:

• 5-Day Intensive Diploma: €3700
• 10-Day Comprehensive Diploma: €6500

The diploma is available on different dates upon request to fit participants' schedules and preferences.

Organizers

This diploma is organized by the Geneva Institute of Business Management and its partners across Europe. With a reputation for excellence in professional education, the Institute provides a globally recognized curriculum designed to enhance communication skills and leadership capabilities.