Course in Office Management and Secretarial Excellence

Course Overview

This comprehensive course in Management and Secretarial Excellence is designed to empower secretaries and office managers with the skills and strategies they need to excel in their roles. his intensive training course will give participants a better understanding of the ‘people skills’ and ‘individual skills’ that are needed in a business environment and which can help them develop their existing competencies into superior skills. Participants will learn effective office management techniques, professional communication skills, time management strategies, and leadership essentials to become indispensable assets to their organizations.

Course Objectives

• Enrich the skills in finding and identifying causes of work stress and defining its type and causes
• Identify modern concepts of office work and clerical management
• Focus on duties and responsibilities illustration
• Apply the main tasks of office managers
• Guarantee methods of excellence in performance
• Refine the administrative and behavioral skills and capabilities that increases performance efficacy in clerical work
• Learn the most recent means and technological methods that are used in office management

Course Outline

Module 1: Office Management Fundamentals

• Understanding modern office dynamics and environments.
• Key principles of effective office management.
• Managing office operations, resources, and budgets.

Module 2: Advanced Secretarial Skills

• Professional communication and writing skills.
• Organizing and managing meetings, events, and schedules.
• Handling office technology and digital tools efficiently.

Module 3: Time Management and Productivity

• Prioritizing tasks and effective time management.
• Workflow optimization for increased productivity.
• Dealing with multitasking and stress in high-pressure situations.

Module 4: Leadership and Decision-Making

• Essential leadership skills for office managers.
• Problem-solving techniques and critical thinking in the workplace.
• Making sound decisions while managing office staff and operations.

Module 5: Confidentiality and Professionalism

• Maintaining discretion and handling confidential information.
• Managing workplace ethics and ensuring professional conduct.

Target Group

• Executive Secretaries and Personal Assistants.
• Office Managers aiming to enhance their managerial capabilities.
• Administrative Professionals seeking to improve their efficiency and leadership.
• Individuals looking to advance their careers in office administration or executive support roles.

Course Cost

• 5-Day Training: €3700
• 10-Day Training: €6500

This course is offered throughout the year and can be scheduled on different dates upon request. Contact us to inquire about the upcoming training sessions that best fit your availability.

Organizers

The Geneva Institute of Business Management organizes this course in collaboration with its European partners.