Certified Travel Professional Program (CTP)

Course Overview 

With the Certified Travel Professional (CTP) program the participants shall understand the advanced skills in the travel and hospitality industry, a program that was developed by and for packaged travel professionals. It’s customized to meet your specific needs. With the program, professionals stay current with the industry through recertification of their CTP every five years.

Course Objectives

• Describe and apply standard professional practices across the
• CTP-International Standards domains on the test and the job
• Use test-taking tips and relaxation techniques during the exam
• Develop a personal study path for taking the CTP test
• Feel far more comfortable ahead of and in preparation for sitting for the CTP exam

Course Outline

• Module 1: Introduction to Travel Counseling and Customer Relations
  Overview of the travel industry, roles of a travel counselor, and customer relationship management techniques.
• Module 2: Destination Knowledge and Cultural Competency
  In-depth exploration of popular global destinations, including geography, culture, and travel regulations.
• Module 3: Travel Documentation and Compliance
  Understanding travel regulations, visa processes, insurance, and health-related travel requirements.
• Module 4: Advanced Itinerary Planning and Booking Management
  Techniques for organizing travel packages, booking flights, accommodations, and managing travel logistics.
• Module 5: Sustainable Tourism and Emerging Trends
  Insight into responsible tourism practices, eco-tourism, and the impact of new trends in the travel industry.

• Module 6: Marketing and Sales
• Manage marketing plan
• Create and manage marketing materials
• Coursework on developing and marketing innovative products and services
• Maximizing sales and managing public relations efforts
• CASE STUDIES | PREVIOUS YEAR EXAM QUESTIONS

Target Group

• Travel agents and consultants looking to upgrade their skills.
• Professionals in the tourism industry seeking to enhance their travel management abilities.
• Individuals aiming to start a career in travel counseling.
• Business owners in the travel sector who want to provide specialized services to their clients.

Program Cost

• 5-day program: €3700
• 10-day program: €6500

This course is available on various dates throughout the year. Upon request, the program can be tailored to fit your preferred schedule and location.

Organizers

The Geneva Institute of Business Management organizes this course with its European partners.