Course Overview
Food and beverage management entails a wide range of responsibilities, including monitoring kitchen and dining room operations, controlling inventories, assuring food safety, and upholding high service standards. The CFBM program digs into the complexities of menu planning, cost control, employee training, and customer satisfaction. Participants will learn about the latest food and beverage industry trends, creative service practices, and effective management tactics required for success in dynamic and customer-focused workplaces. The curriculum also focuses on sustainable practices and ethical issues in food and beverage management, preparing participants to lead with integrity and accountability.
Course Objectives
By the end of this program, participants will be able to:
- Master Food and Beverage Management Fundamentals.
- Efficiently Manage Food and Beverage Operations: Learn to oversee kitchen and dining room operations, ensuring smooth and efficient service, and maintaining high standards of food quality and safety.
- Enhance Customer Experience: Acquire skills to enhance customer satisfaction through excellent service, effective communication, and innovative dining experiences.
- Implement Cost Control Measures.
- Analyze and improve F&B operations for optimized productivity and quality.
Course Outline
The program covers a comprehensive range of topics crucial for food and beverage professionals. Each module is tailored to provide practical insights and actionable knowledge:
- Module 1: Food and Beverage Management Fundamentals
- Module 2: Menu Planning and Development
- Module 3: Kitchen and Dining Room Operations
- Module 4: Customer Service and Satisfaction
- Module 5: Cost Control and Budget Management
- Module 6: Food Safety and Hygiene
Target Group
The Certified Food and Beverage Management Executive Program is ideal for:
- Food and beverage managers, supervisors, and executives
- Restaurant owners and operators
- Hotel and resort F&B managers
- Catering managers and event planners
- Hospitality industry professionals looking to advance their careers
Program Cost
- 5-day program: €3700
- 10-day program: €6500
This course is available on various dates throughout the year. Upon request, the program can be tailored to fit your preferred schedule and location.
Organizers
The Geneva Institute of Business Management organizes this course with its European partners.