Certified Communication Skills Consultant Program

Course Overview

The Certified Communication Skills Consultant (CCC) program is designed to equip participants with advanced communication strategies that enhance personal and organizational success. This program delves into practical techniques, theoretical foundations, and real-world applications, aiming to develop consultants who can deliver impactful communication solutions in diverse business environments. It is ideal for professionals looking to elevate their communication capabilities, lead effective interactions, and influence positive outcomes in corporate settings.

Course Objectives

By the end of this program, participants will be able to:

• Master verbal and non-verbal communication techniques to engage and influence others.
• Develop conflict resolution and negotiation skills for handling challenging situations.
• Understand and apply communication models and frameworks to foster effective team collaboration.
• Cultivate a consultant mindset, enabling the assessment and improvement of communication strategies within organizations.
• Employ digital tools for enhancing remote communication and virtual presentations.

Course Outline

This course is organized into five main modules, with each module carefully designed to provide in-depth knowledge and hands-on practice:

• Module 1: Fundamentals of Communication Consulting
• Introduction to the role of a communications consultant
• Key communication models and frameworks
• Effective listening and empathy as core consulting skills
• Module 2: Verbal and Non-Verbal Communication
• Mastering body language and tone for impact
• Techniques for clear, concise, and persuasive speech
• Building rapport and trust through verbal cues
• Module 3: Conflict Resolution and Negotiation Skills
• Identifying sources of conflict and resolution techniques
• Negotiation strategies for win-win outcomes
• Case studies in conflict management
• Module 4: Digital Communication Tools and Virtual Consulting
• Leveraging digital platforms for remote communication
• Best practices for virtual presentations
• Using analytics to track communication effectiveness
• Module 5: Developing and Implementing Communication Strategies
• Designing tailored communication plans for clients
• Assessing and improving organizational communication
• Final project: Crafting a comprehensive communication strategy

Target Group

This course is ideal for professionals in fields such as management, public relations, human resources, consulting, and customer relations who aim to strengthen their communication expertise. It is also suitable for individuals aspiring to transition into consulting roles or improve their current consulting practices. The course accommodates participants at various levels of experience, from beginners to advanced consultants, looking to deepen their skills in effective communication.

Program Cost

• 5-day program: €3700
• 10-day program: €6500

The course is offered on multiple dates throughout the year. Custom dates are available upon request to meet the needs of companies and individual learners.

Organizers

The Geneva Institute of Business Management organizes this course with its European partners