Course in Integrated Management of Hospitals and Medical Institutions

Hospitals and medical institutions today are among the most complex and sensitive sectors, where administrative, financial, and organizational aspects intersect with healthcare services and community needs. This complexity has created an urgent need to adopt integrated management approaches that ensure coordination between departments, improve efficiency in resource utilization, and raise the quality of healthcare services provided to patients. Geneva Institute of Business Administration offers this training program under the title “Integrated Management of Hospitals and Medical Institutions” as a specialized opportunity to provide participants with in-depth knowledge of modern healthcare management mechanisms. The program emphasizes strategic planning, human resources management, quality systems, safety, and governance, ensuring institutional excellence and sustainable healthcare delivery.

Target Audience

• Executive directors and hospital managers responsible for designing and implementing strategic plans in healthcare institutions.

• Heads of medical and administrative departments who seek to enhance their ability to lead teams and achieve effective integration across various units.

• Quality, safety, and risk management officers aiming to apply the latest practices in performance improvement and workplace development.

• Professionals in human resources and financial departments in the healthcare sector who wish to strengthen their contribution to integrated management systems.

• Consultants and administrative staff looking to adopt global best practices in healthcare management to achieve institutional excellence.

Objectives

• Introduce participants to the fundamental concepts of integrated management in hospitals and medical institutions and its impact on improving healthcare services.

• Enable participants to identify best practices in managing human, financial, and logistical resources in a way that fosters departmental integration.

• Provide participants with practical knowledge of how to design and implement effective management strategies that improve institutional performance.

• Enhance participants’ capabilities in applying quality standards, patient safety systems, and healthcare accreditation in line with international benchmarks.

• Support participants in developing skills to manage risks, establish governance policies, and promote sustainable healthcare operations in the long term.

Course Outline 

• Concepts of Integrated Management in Healthcare Institutions

  • Comprehensive definition of integrated management and its dimensions.

  • Importance of integration between medical and administrative departments.

  • Key administrative challenges in healthcare institutions.

  • Role of integrated management in improving operational efficiency.

• Strategic Planning in Hospitals

  • Steps for developing a strategic plan in healthcare institutions.

  • Analyzing the internal and external environment of hospitals.

  • Defining short-term and long-term strategic objectives.

  • Tools for measuring the success of strategic plans.

• Human Resources Management in Healthcare Institutions

  • Strategies for recruiting qualified medical and administrative staff.

  • Developing employee skills and motivation methods.

  • Performance evaluation and its impact on service quality.

  • Planning future workforce needs in the healthcare sector.

• Financial and Logistical Resource Management

  • Fundamentals of budgeting in medical institutions.

  • Cost control and effective resource utilization.

  • Managing medical procurement and supply chains.

  • Balancing service quality with financial efficiency.

• Quality Systems and Healthcare Accreditation

  • Key concepts of quality in healthcare services.

  • National and international accreditation standards.

  • Mechanisms for performance monitoring and evaluation.

  • Role of quality in enhancing patient satisfaction.

• Risk Management in Hospitals

  • Identification and classification of healthcare and administrative risks.

  • Developing preventive plans to reduce risks.

  • Managing medical crises and emergencies.

  • Role of risk management in building institutional trust.

• Good Governance in Healthcare Institutions

  • Principles of governance and their importance in healthcare.

  • Transparency and accountability in administrative work.

  • Decision-making mechanisms in medical institutions.

  • Building trust between management, staff, and patients.

• Healthcare Information Systems Management

  • Importance of digital transformation in hospitals.

  • Role of information systems in supporting decision-making.

  • Data protection and medical information confidentiality.

  • Contribution of technology to operational efficiency.

• Occupational Safety and Healthcare Work Environment Management

  • Core principles of safety in hospitals.

  • Infection prevention and protection of staff and patients.

  • Designing a safe and healthy workplace environment.

  • Role of occupational safety in improving care quality.

• Sustainable Management of Medical Institutions

  • Concept of sustainability in healthcare services.

  • Policies for optimizing resource consumption.

  • Integrating environmental practices into healthcare management.

  • Long-term strategies for ensuring healthcare sustainability.