Operations and Supply Chain Management Training Course

Efficient operations and a well-coordinated supply chain lie at the heart of every successful organization. The Operations and Supply Chain Management Training Course, delivered by Geneve Institute of Business Management, offers a clear and practical look at how products, services, and materials move through an organization from start to finish.
This program sheds light on the core principles that shape operational efficiency, demand planning, procurement, logistics, and performance tracking. Throughout the course, participants gain a grounded understanding of how well-structured processes can reduce costs, enhance reliability, and support organizational growth. The content is designed to help professionals approach daily operational challenges with clarity and make better decisions that support long-term stability.

Target Group

• Professionals working in operations, logistics, procurement, or supply chain departments who want to strengthen their competencies.

• Employees preparing to move into operational or supply chain roles and seeking a clear understanding of key concepts.

• Managers and supervisors responsible for coordinating workflows, vendor relationships, or material movement.

• Team members involved in planning, inventory management, or service delivery who need a broader operational perspective.

• Individuals seeking to improve efficiency and performance in their departments.

Objectives

• Provide participants with a solid understanding of operations management and how it supports organizational performance.

• Strengthen knowledge of supply chain processes, including planning, sourcing, production, and distribution.

• Improve participants’ ability to identify inefficiencies and develop practical solutions to optimize workflows.

• Enhance understanding of inventory control, logistics coordination, and supplier relationships.

• Build awareness of performance indicators that help organizations monitor and refine their operational systems.

Course Outline 

Foundations of Operations Management

• Principles of Operational Efficiency:

  • Understanding how operations support overall business goals.

  • Key components that influence process performance.

  • The role of coordination in maintaining steady workflow.

• Elements of Process Structure:

  • How organizations design their core processes.

  • The impact of standardization on quality and output.

  • Recognizing factors that disrupt routine operations.

Supply Chain Fundamentals

• Supply Chain Structure and Flow:

  • How materials, information, and activities move through the supply chain.

  • Identifying the major components that shape supply chain performance.

  • The relationship between demand forecasting and supply chain planning.

• Key Supply Chain Functions:

  • Understanding the roles of sourcing, production, and delivery.

  • How coordination between functions reduces delays and waste.

  • The influence of communication on supply chain reliability.

Inventory and Procurement Management

• Inventory Control and Planning:

  • The purpose of maintaining balanced stock levels.

  • Recognizing the cost and impact of holding excess or insufficient inventory.

  • Tools and concepts used to track and manage stock movement.

• Procurement and Supplier Coordination:

  • The role of procurement in ensuring timely supply.

  • Factors that shape strong supplier relationships.

  • How procurement decisions influence quality and operational performance.

Logistics and Distribution Systems

• Logistics Operations:

  • Core components of transportation and warehousing.

  • How logistics decisions affect delivery accuracy and cost.

  • Managing movement from origin to final destination.

• Distribution Network Design:

  • Factors influencing the placement of warehouses and distribution points.

  • The flow of goods across different segments of the network.

  • Aligning distribution strategies with customer expectations.

Performance Monitoring and Process Improvement

• Measuring Operational and Supply Chain Performance:

  • Key indicators that reflect process effectiveness.

  • Monitoring performance trends to maintain operational stability.

  • Using insights to support managerial decision-making.

• Improving Operations and Supply Chain Systems:

  • Identifying weak points that limit productivity.

  • Practical approaches to refining processes and workflows.

  • Strengthening coordination across operations and supply chain functions.