Business Process Reengineering and Optimization Training Course

Organizations today operate in an environment marked by rapid change, rising expectations, and increasing pressure to deliver results with precision and speed. This makes it essential for companies to revisit their internal processes, identify sources of inefficiency, and redesign workflows to achieve better performance. The Business Process Reengineering and Optimization Training Course, offered by Geneve Institute of Business Management, provides participants with a clear, structured understanding of how business processes can be redesigned to support stronger productivity, reduce unnecessary complexity, and enhance operational effectiveness.
This program explains the foundations of process improvement, the methods used to analyze and refine workflows, and the principles organizations rely on to build systems that operate smoothly and adapt to evolving needs. Through practical insights and structured concepts, participants learn how to rethink existing processes with a fresh perspective and build more agile, efficient, and performance-driven operations.

Target Group

• Professionals involved in process design, operations, workflow management, or organizational improvement.

• Managers and team leaders responsible for identifying inefficiencies and supporting performance development.

• Employees seeking to strengthen their understanding of business process structures and redesign methods.

• Staff preparing to transition into roles related to quality improvement or operational planning.

• Individuals aiming to contribute more effectively to institutional development and organizational modernization initiatives.

Objectives

• Provide participants with a clear understanding of process reengineering principles and how they influence organizational performance.

• Strengthen participants’ ability to identify inefficient workflows and redesign them for greater clarity and productivity.

• Introduce structured methods for mapping, analyzing, and optimizing processes in different organizational environments.

• Equip participants with practical knowledge that supports long-term operational improvement and better resource utilization.

• Enhance participants’ ability to align process changes with strategic goals and institutional priorities.

Course Outline 

Understanding Business Process Reengineering

• Foundations of Process Reengineering:

  • The purpose and value of reengineering in modern organizations.

  • Key characteristics of successful process redesign.

  • How reengineering contributes to performance transformation.

• Identifying Process Challenges:

  • Common indicators of ineffective or outdated workflows.

  • Factors that cause delays, duplication, or unnecessary complexity.

  • Recognizing gaps between current results and desired outcomes.

Mapping and Analyzing Existing Processes

• Process Mapping Techniques:

  • Establishing a clear visual representation of workflows.

  • Identifying the roles and units involved at each stage.

  • Understanding where breakdowns commonly occur.

• Process Analysis Essentials:

  • Evaluating process steps for value and necessity.

  • Identifying redundancies and areas of weak control.

  • Assessing process performance based on measurable indicators.

Designing and Redesigning Business Processes

• Principles of Effective Process Design:

  • Setting clear objectives for the redesigned process.

  • Ensuring simplicity and clarity in workflow structure.

  • Aligning redesigned processes with organizational needs.

• Building Optimized Processes:

  • Enhancing speed, accuracy, and consistency in operations.

  • Integrating technology to support efficiency.

  • Ensuring redesigned processes follow logical and streamlined paths.

Implementing Process Improvements

• Preparing for Implementation:

  • Identifying required resources and support structures.

  • Coordinating with teams involved in the transition.

  • Establishing timelines for process rollout.

• Monitoring and Adjustment:

  • Tracking performance of new processes.

  • Identifying early issues that require refinement.

  • Ensuring smooth integration with ongoing operations.

Sustaining Optimization and Long-Term Improvement

• Maintaining Process Performance:

  • Reviewing workflows regularly to ensure continued efficiency.

  • Encouraging feedback that supports ongoing enhancement.

  • Identifying early warning signs of process decline.

• Institutionalizing Process Improvement:

  • Embedding improvement practices in organizational culture.

  • Ensuring alignment between processes and strategic goals.

  • Building a mindset that supports continuous operational development.